RETURNS / EXCHANGES

We hope you are thrilled with every Holly Aiken Bag or Accessory! If you do prefer an exchange or return, our policy follows:

An item purchased at our Raleigh, NC store, Stitch, may be exchanged or returned within 14 days of purchase. Original tags, packaging and receipt are required.

An item ordered online at hollyaiken.com may be exchanged or returned within 14 days of receipt of the item. Original tags, packaging and receipt are required.

An item received as a gift may be exchanged for other Holly Aiken merchandise within 14 days of purchase. Original tags, packaging, and a receipt, or name of the gift-giver, must be available, to determine the value of the item being exchanged.

Any item that has been custom designed may not be returned or exchanged. Custom designed items cannot be cancelled once they are placed.

*EXTENDED HOLIDAY RETURN POLICY*
Items purchased between11/01/16 thru 12/31/16 
may be returned or exchanged through 1/15/17. Please refer to our policies above for details.