SHIPPING POLICY

In-Stock Items:
Ship within 1-3 business days of date of purchase.

In-Production Stock Items:
Ship within 2-3 weeks of date of purchase.

Custom Designed Bags:
Ship within 2-3 weeks of date of purchase.

Shipping options include USPS and UPS. Please note if your order contains both In-Stock and In-Production items, your entire order will ship once all the items in your order have been finished. If you need your In-Stock item right away, we’re happy to ship this separately for you. Just give us a call at 919-833-8770. Please note that there will be 2 shipping charges for split orders.

Shipping cost is calculated based on the total dimensional weight of the products in your order, the ship-to destination, and the shipping service you select (Priority, Ground, 2-Day or Next Day). If choosing USPS Priority, in most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. UPS Ground is typically delivered within 1-5 business days depending on origin and destination zip codes. Please note that these are not guaranteed services.

Expedited shipping options (2-Day, Next Day, etc) apply only to transit time and do not speed up the listed production time of an order. All shipments going outside of the USA are subject to the duties, customs, handling and other fees. We are not responsible for the reimbursement of any fees assessed at the time of delivery. Every product undergoes careful inspection prior to shipment. Please notify us of any damage within 7 days of receipt and we will arrange for a prompt repair or replacement.