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HOLLY AIKEN BAGS + STITCH 20 E Hargett Street Raleigh, NC 27601 MAP P: (919) 833-8770/ F: (919) 882-0932 info@hollyaiken.com STITCH HOURS Monday - Friday: 11am - 6pm Saturday: 1pm - 6pm ABOUT HOLLY AIKEN BAGS After graduating from the School of Design at North Carolina State University, Holly's passion helped her to build her own design business. Though her line has evolved over the years, Holly has remained true to her original vision, which is to provide uncomplicated bags using distinctive, indestructible materials. Influenced by colors found in dime store isles and vintage racing jackets, Holly's bags are primarily made from vinyl and bold black webbing trim, accented by stripes or crisp geometric shapes. Her color palette is slightly retro and always just right. Every one of Holly's bags is made in the USA (aka: Raleigh, NC) and has been lovingly constructed with precision and care to withstand the daily grind. RETURN/ EXCHANGE POLICY All returns or exchanges must be made within 14 days. Returns or exchanges only accepted on unused merchandise in original packaging with receipt. Gifts can only be exchanged for other merchandise or store credit. No returns or exchanges on custom orders/designs. Holiday gifts will be accepted through February 1st, 2013 for exchange or store credit only (all other polices still apply.) BUILD YOUR OWN / CUSTOMIZE POLICY Any of our products can be customized through pattern and color. No alterations may be made to the size or structure of the product. All custom bags are made to order - please allow 7-10 days for your order to be hand crafted. No returns or exchanges on custom ordered bags. WHOLESALE INQUIRIES We sell wholesale to select boutiques throughout the USA and overseas. If you are a store buyer interested in more information about our line and think your boutique is a good fit for our bags, please contact us - we would love to hear from you! info@hollyaiken.com CLEANING INSTRUCTIONS Unfortunately, while our bags are tough enough to stand daily wear and tear, enemies of cleanliness always seem to find us. We've formulated a few ways to get your bag back to its spic-and-span potential. 1.) Soap and a damp cloth and scrub; just like your mom said to do behind those ears. A simple, yet effective way to get the dirt! 2.) Discovered a truly heinous spot? Rubbing alcohol is not just for sterilizing cuts and new piercings. A little wipe here and there, rubbing alcohol usually does the trick for spots that ignore the soap and water effort. An ammonia cleaner of any sort can also be used. 3.) A mild abrasive bleach cleanser. That's what you should do to stubborn dirt or spots. Slap it on and rub gently. Take it off with a damp towel and hopefully, those darn spots will be on the towel and not your bag. *Did you know that your Holly Aiken bag is antimicrobial and antibacterial protected? It's also mildew and oil resistant. Talk about indestructible! Thumbs up for vinyl! |